Delete Your Account

Send an email to delete@imox-app.com from the email address linked to your account, with the subject Delete my account.

Please include, so we can verify it's really you:

• The phone number and/or email address on your account
• Your display name in iMOX, if you have one

We may contact you to confirm the request before we proceed. Once verified, deletion cannot be undone.

When we process your request, we permanently delete the personal data we hold about you, including:

• Your profile - name, phone number, email address, and profile picture
• Your messages, conversations, and voice notes
• Your tasks, task comments, and deadline follow-ups
• Your workspace memberships and workspaces you own
• Your saved contacts, devices, and sign-in tokens

We may retain a limited amount of data where we are legally required to, for example, records needed to meet accounting, tax, or security obligations. This data is kept only for as long as the law requires and is then deleted.

Content you shared in group chats or workspaces may remain visible to other members, but it is disassociated from your deleted account.

We process account deletion requests within 30 days. Residual copies in encrypted backups are removed on our regular backup rotation, within 90 days.

Questions about deleting your account or your data? Email delete@imox-app.com or the data controller, Dib GmbH, at info@dib-holding.com.